Terms + Conditions
Day trips
Terms for day trips will be agreed to by the parties when booking, but always include the below section: 8. Behavior.
Group tour
1. Prices and Payments
Travel for May 9-16 is €6500. Reserving your spot on the Tour requires a deposit of €2000, due by February 1, 2024. Deposits can be made anytime until the deadline and are fully refundable before that date. This tour is based on single occupancy with shared accommodation available for €6000 per person. The final payment of €1450 is due 30 days after the deposit.
All payments will be converted to CAD at an exchange rate of 1.55%. International payments can be made via credit card with Square, a certified cheque, or a money transfer. Exchange rates may change if there are significant fluctuations at the time of booking. Travellers from Canada can use the same options, except a direct e-transfer is available. All travellers will be required to fill out the booking form and agree to these terms and conditions before any deposit is accepted.
After the deposit deadline is met, deposits are refundable only if the Tour is undeliverable due to either not meeting the minimum numbers or FXT canceling it, which will be at the sole discretion of FXT. Please note that acts of God or COVID-related cancellations are outside the scope of my control, and any deposits will remain with FXT for use on future travel opportunities within one year or will be forfeited.
Payments are non-refundable unless the tour is undeliverable and cancelled by FXT (outside of an act of god, etc). Any refunds will not include upgraded bookings, single supplements, artist fees for experiences, private tour bookings, concierge services, or any other expenses already assumed in the good faith delivery of the tour. Any deposits made by FXT to secure tour opportunities on your behalf will be deducted from the refund when applicable. Private tours, shopping experiences or extended concierge services can be booked at any time; each payment is due upon booking and is non-refundable. Prices do not include taxes (5% GST for Canadians), your bank exchange rates or any credit card fees, which will be applied at payment. FXT reserves the right to charge additional fees if the exchange rate for CAD to Euros fluctuates dramatically at the time of booking or if travel or costs jump significantly. Refunds will be processed within 30 days of the deposit deadline where applicable, and the amount of any fees incurred from payment processors or banks will be deducted.
2. Travel and Accommodation
All Participants are responsible for the costs and arranging of their own flights, fees and airport transfers. This allows the Participants to extend or modify their trip and use points or passes for travel. Accommodations will be at the discretion of FXT and are based on double occupancy. Complimentary breakfast will be available at the hotel during the hotel’s set hours and may be either a buffet style or room service depending on the hotel. Each participant will be required to leave a credit card number with the front desk to accommodate any other charges such as dry cleaning, room service, other hotel services, or damages. All participants are responsible for their own comfort and are required to abide by any rules set by the hotel. Participants are also responsible for their own baggage and personal belongings and FXT assumes no liability for loss or damage to baggage in transit to and from a tour or while on the tour. Taxes for the hotel will be paid by FXT for the hotel dates booked by FXT for the participants. Additional nights at the same hotel will be made directly with the hotel by the Participant with assistance from FXT if required and will be paid by the participant to the hotel.
FXT requests that participants purchase trip cancellation and requires medical insurance. Any questions or concerns about travel insurance should be addressed directly to each participant’s travel insurance company. Any financial loss associated with a participant’s travel arrangements or luggage is a personal responsibility of the participant and FXT is not responsible, financially or otherwise, for such travel arrangements to and from the Tour. Participants are responsible for their own luggage and to transport their luggage to, from, and within the hotel unless provided by the hotel.
3. Itinerary
The itinerary listed on the website is a sample and activities are subject to change at any time to accommodate what is available during the Tour’s time in Paris and may be varied by factors out of FXT’s control. FXT has sole discretion to substitute services, meals and goods as it deems appropriate in the circumstances, and will endeavour to find suitable replacements as may be required; however, FXT shall not refund, in whole or in part, any monies if FXT is unable to find a suitable replacement or substitution.
Participants will be responsible for meeting the tour group at the appointed times and places for departure each day and are responsible for arriving at each location ON TIME. A guide will meet participants each day at the hotel most days, but participants can meet the tour group anywhere along the tour routes at their discretion. Please note that you may not be guaranteed entrance to activities/tours if you are late. Participants will receive details about the next day at the end of each day, and notification is required if a participant is going to be absent or late for any event, including departure.
All communications will be delivered in person or via electronic messaging, and FXT cannot be held responsible if you are unable to receive relevant information digitally. Participants are required to keep up with the tour group and be respectful of the time allotted during the Tour’s stops for shopping or photos. If a Participant is missing or lost during the tour it is the sole responsibility of the Participant to contact the guide and make their way back to the group at the next location or their hotel. No refunds will be given for partial or complete absence during the Tour. Though we encourage the use of the buddy system, each participant is responsible for themselves at all times, and the tour will not be interrupted to accommodate latecomers or those unable to keep pace.
Participants will be required to use a travel plan for data for their smartphone, as all information will be delivered electronically via email or text when not in person. Important information, such as meeting points or changes during the tour days when the group is split up, needs to be accessible to the Participant. If you do not have a smartphone and data, FXT cannot be held responsible if you do not receive important information. You can access an eSim from a wide range of companies or use a travel plan from your service provider. Feel free to ask if you need some direction.
4. Transportation While on Tour
FXT will provide each Participant with metro passes or tickets which will be the responsibility of each Participant to have with them. If the pass is lost or damaged by the participant, the participant will be responsible for the replacement of transit passes or fare tickets. FXT may provide alternate transportation such as a car service, taxi or bus at its discretion if the locations are inaccessible by metro or walking. If participants would like to book their own transportation they may do so at their own cost and discretion so long as they meet the timelines set by the tour. If participants are not able at any time to manage within the transportation offered by FXT, they are required to pay for their own taxi or car service. This is a walking tour, and participants must be able to keep up with the group, or they will be asked to take a car to the next location at their expense or to meet up when they can. FXT endeavours to limit the walking needed by scheduling activities in proximity wherever possible.
Please be advised that we may walk as many as 10,000 steps a day, encounter many stairs when using the metro, and stand for periods of time when in museums where there may be limited or no seating. Please ensure you disclose anything that may limit your participation at the time of booking. Refunds are not available if your ability to participate changes.
5. Food and Beverage
FXT provides participants with a complimentary breakfast each day at the hotel. Participants will be provided with lunch on each full day of the tour, which does not include beverages, desserts, extra courses or additions unless specified or approved. While the tour strives to accommodate each participant’s dietary restrictions wherever possible, FXT cannot guarantee all meals will be suitable to meet each participant’s dietary restrictions or requests. FXT will be able to recommend nearby places to accommodate restrictions wherever possible, and participants are welcome to change their meals at their own cost. Participants cannot order multiple courses unless specified, as lunch timing is often limited to move to the next location. If you decide to make additions or extra courses outside of what is provided, you will need to consult the guide or be prepared to meet up with the group later if necessary. Some tours do not allow latecomers and your guide can tell you if you will be allowed to arrive late to any event.
Please let FXT know about any dietary restrictions or allergies at the time of booking. Gift baskets may include allergens, which cannot be changed unless the Participant discloses allergies or dietary restrictions before travelling. Most places offer something for vegetarians and GF and occasionally for vegans, but we do our best to find appropriate menus for Participants. All other meals will be at the participant’s own discretion and expense. FXT can make recommendations and may be able to help with reservations, or you can use the concierge services included in your hotel.
6. Insurance and Emergencies
Participants should have their own medical (required) and travel insurance (recommended) and will need to provide FXT with details of such insurance, along with emergency contacts, a minimum of 5 days prior to the start of the tour. Participants will be responsible for appearing for the designated tour days and will not be refunded if any days or the entire trip are missed unless cancelled by FXT or by a previous arrangement. Participants are to provide flight details to FXT a minimum of 5 days prior to the start of the tour and are required to keep in contact with FXT if any delays in travel are encountered.
7. Waiver and Indemnity
Participants may not substitute themselves for any other person in a spot purchased on the tour. Participants will all need to sign A RELEASE, WAIVER, ASSUMPTION OF RISKS AND INDEMNITY AGREEMENT and provide such executed copy to FXT a minimum of 5 days prior to the start of the Tour. Copies of the terms and conditions and the contract/waiver will be sent before the tour commences. If a participant receives the waiver and decides not to sign it, they will not participate in any aspect of the tour, including the hotel. They will not receive a refund as this will be deemed a forfeiture of any money paid.
8. Behaviour
Each participant must observe rules of basic common courtesy and respect to all tour group members, the guide and any other people we encounter. FXT does not tolerate any homophobia, sexism, racism, violence, transphobia, harassment, ableism, or general hatefulness. Each participant shall respect the authority and follow the directions of the guide and the laws of the country where the tour operates at all times. Anyone engaging in any behaviour deemed illegal, inappropriate, offensive, disrespectful or harmful during the tour is at the sole discretion of FXT, and the participant will not be allowed to continue the rest of the tour and will receive no refund but will be allowed to keep their hotel room for the duration. If the Hotel asks a guest to leave, FXT will not be responsible for providing alternate accommodations.
This is a no-smoking tour. However, we cannot control the environments we will be in to be completely smoke-free. Participants will not be permitted to smoke while walking or eating with the group, even if in a designated smoking area, however participants can remove themselves from the other participants if they would like to smoke.
*Covid 19 requirements in France are continuously changing and FXT will ensure that Participants understand the requirements at the time of travel and may be able to advise how to comply. You will not receive a refund if you become sick during your travel and cannot participate. If you present with symptoms, you may be asked to wear a mask inside and around the group (provided); the decision will be at the guide's discretion. If you miss out from contracting Covid 19 or other illness prior to the tour, we will consider refunding any money not already paid out on your behalf toward your future travel with us up to one month before the tour and minus any money already paid or unrecoverable. You must comply with all local laws regarding masking, vaccinations, and social distancing. Respirator-style masks are appreciated and encouraged when with the group indoors, on the metro, and in crowded places. All guests will be COVID-tested at the orientation, and anyone testing positive will be required to mask for the entirety of the tour when with the group inside and outdoors. *If you require a mask exemption, cannot be relied on to follow instructions, or refuse to test, this might not be the tour for you.
These are the terms under which FXT offers its group tours. By registering and paying your deposit for a tour, you agree to all terms and conditions set forth herein. Please read these terms carefully before booking your tour with FXT. FXT acts as the tour operator and guide for its tours but is not responsible for the acts or omissions of other participants, clients, sponsors, other guides, translators, vendors or people who may be encountered on the tour.
Please feel free to email me with any questions or concerns. I look forward to making your Parisian dreams come true!